Checklist for NBN Transition


19 June 2014

Many businesses are looking at switching to the NBN. Many more are forced to switch because the copper cable which has been carrying their phone and ADSL is being switched off.

Once the NBN is enabled in an area, the switch-off clock starts ticking. It is usually 18 months after the date the NBN was activated in that area.

We manage the entire transition for our clients onto the NBN as part of our Managed Services. We have compiled a list of things you should think about before your business transitions to the NBN.

1. Contact your current provider and tell them you want to switch your services to the NBN.

2. If you have an ADSL router, that will most likely need to be replaced with an NBN compatible one. Ask your provider if they provide a router and how much it costs. Talk with your IT support (perhaps us!) to see if the router is compatible with your IT systems.

3. Landline phones are carried either as VOIP (over the internet) or using the UNI-V port on the NBN termination box. It depends on the provider - ask them about it. The UNI-V port is preferred if you need to use your phone to in a power outage (unless you run a UPS (uninterruptable power supply) protecting all of your telephone equipment.)

4. Check for previous bills and make sure your download limits are sufficient on the new plan. Select a speed booster pack (e.g. 100Mbps download) if you plan on doing multimedia work online or sending large files.

5. ISDN phone systems are digital already and should not be affected by the switch off.

6. In some areas the NBN is installed on power poles, in others it's underground in Telstra's pits. How it is rolled out in your area will depend on the type of installation to your premises.

7. There are usually 2 NBN appointments (sometimes only 1), and 1 provider appointment. The NBN appointments are for outside work (running the cable to your premises) and inside work (installing the fibre equipment). The provider simply sets up the router/phone combination you requested.

8. Things can go wrong. Make sure your business has a contingency plan such as a mobile phone which calls can be diverted to, and a mobile broadband connection.


Finally, once you get the new system up and running, you can start thinking about the new opportunities the superfast speeds open up for your business.

If you would like any more information, or any help with upcoming IT projects please let us know.

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