These products are paid monthly avoiding upfront expenditure, so you just pay for the level of IT you need month to month. Also you can add and remove products as you need to with no lock-in contracts.
On this page: Managed Security Services (IT Security), Data Backup Services, Disaster Recovery Services, Battery Backup Services
Managed Security Services (IT Security)
A security solution for your small to medium sized business. Helps protect you from the risk of viruses, malware and other email and web threats from affecting your network and systems.
We provide Managed Security Services on our 'Level 2 - Maintenance' and 'Level 3 - Management' IT Support plans - included for no extra cost
It can also be purchased separately as a separate item for other devices, or if you're on 'Level 1 - Monitoring'
End-to-end security services. Protection from internal/external IT security threats
Helps protect you from: viruses, malware, ransomware, hackers, scams, web threats, email threats, phishing scams
Helps protect your business data and software from IT security threats
We centrally monitor and manage the service so you never have to worry about it; we check each device is updating automatically, and the services are running
Protect your servers, workstations, laptops, tablets and mobile devices with our solution
No upfront costs, just a small monthly fee for each device (paid yearly or monthly)
Reduces the risk of an IT security incident which can cost companies their reputation. 60% of companies breached by IT security incidents never recover Experian Incident Report 2013
Saves you the time and hassle of managing it yourself on all your devices
Data Backup Services
A backup solution for your small to medium business - allowing both onsite and off-site backups to ensure your data is safe from disaster.
Protection from: hardware failure, sabotage, viruses, building fire/flood, natural disasters
Protects your business data
Archive ability - restore data from a particular week or date
Off-site backups either physically or in the Cloud
All backups are automatically encrypted with bank-grade encryption
Backup workstations, servers and other devices automatically
We monitor the backups to make sure they are working ok, we also 'test restore' the backups on a set schedule to ensure they are working as expected
Save the hassle, time and risk of managing the backups yourself
Add or remove backup options as you like - no lock in contracts
Fully compatible with onsite and/or cloud-based servers and workstations
Pay as a small monthly fee - no upfront expenses
Disaster Recovery and Fail-over Services
These services reduce downtime in the event of a server outage/failure, or other disaster affecting your network.
Real-time protection from hardware and software failures on your server
As soon as a fault occurs on your primary server, the backup server takes it's role (restoration times usually within 1 hour)
Backup server takes automatic snapshots of your primary server every few minutes - to ensure the backup server has the most recent data
Protects all your business data, business software, and server configuration
Works with existing backup solutions (this is not an off-site backup - rather it's a fail-over solution)
Reduces risk of extended downtime and lost productivity of your staff
We monitor the condition of the backup server and the backup data. We do a 'test recovery' on a set schedule to ensure it's working as designed
Paid as a small monthly fee - no huge upfront expenses for the software and equipment
Battery Backup Services
There is nothing worse than being in the middle of a customer's transaction and losing power - did the transaction go through? What about when you're working on an important document and suddenly the power cuts out?
What about that expensive software you have on your server, and the customer database - what if the database was corrupted by the power outage?
This service allows you to have a Battery Backup (also known as an UPS or Uninterruptable Power Supply) on all the systems you need, without the upfront cost. For a small monthly fee you recieve:
We supply a Battery Backup with an appropriate power rating size for your system
We configure it to ensure it will provide the best protection for you
We will monitor the condition of the Battery Backup and resolve all issues relating to the Battery Backup - you will never pay any labour to maintain the device
We will order and replace the internal batteries at no cost to you
We will replace the unit when it reaches the 'end of lifecycle' and provide you with another Battery Backup at no charge
You always have a worry-free Battery Backup system. You save time and hassle of managing the Battery Backup yourself
You reduce the risk of downtime and failures due to poorly maintained battery backup
Your equipment is protected... and you can keep working for up to 1 hour when the power goes out
No initial upfront investment, just a small monthly fee
About add-on services
| > || All services are fixed-price |
| > || They save large initial investment and allow you to change your service level at any time |
| > || No lock in contracts |
| > || Simple IT services that solve business needs and are flexible to your requirements |