Installation and Support
We specialise in Medical IT technologies from software systems to hardware. We can provide all services for Medical IT (doctors, dentists, clinics, etc.).
Our services include specialist installation where we work with the software vendor and provide all the IT support and setup required for new or existing software.
Through to IT support where we specialise in supporting the needs of your medical practice (usually under our IT Support plans umbrella).
Specialist Knowledge and Insight
We have specialised knowledge of the different IT systems from practice software systems such as Genie Solutions, Medical Director, Best Practice, Zedmed, and many others.
We also ensure the supporting applications are setup and working correctly such as pathology and radiology applications, and secure messaging (e.g. Argus, HealthLink).
Don't Waste Time and Money
We specialise in medical IT and healthcare systems. We know what works, what you might need, and what to avoid, and how to avoid paying too much!
We can help with:
What Makes Us Different
Most of the successful practices we see with growth in patient numbers have supportive IT teams to take the load off the reception staff and business owners.
We Resolve Problems with your Existing Systems
Poor performance - resolved
If your current practice software system is slow and not working well we can apply some specific maintenance to your software’s database which may improve speed. We can analyse your network to identify bottlenecks in its performance.
Add-on applications (secure messaging, pathology, etc.) - working together peacefully
Do you have problems with the secure messaging applications or the radiology/pathology applications? Are they causing headaches and not working well together? We can resolve most of these problems in no time!
IT Support where you talk to someone who knows the systems you use - solved
If you currently have a practice software system, then you need someone to support it. We provide efficient and cost-effective services which get problems solved and ensure appropriate ongoing maintenance.
Transitioning to a new system - solved
Are you about to change practice software systems? Do you want a trustworthy IT support partner to help guide through the transition? We can provide specialist support for practices undergoing a transformation to a new system. We offer all project services on a fixed price so you know what it will cost upfront.
Want to access your systems offsite - done!
We have set-up remote access systems so doctors can access their patient notes and other information off-site. The remote access systems are secure using bank-grade encryption technologies and are always available when you need it.
Concerned you might be paying too much for IT equipment - solved
We use many suppliers to bring you the best price on software and hardware for your practice. Our pricing is 100% transparent - you are free to compare our quotes against any others.
You're not sure if you're getting the right advice - solved
Medical practices have the IT requirements of larger businesses (due to their complexity). Poor advice leads to poor performance and headaches. Reduce your risk by having a specialist advise you.
Our approach to Support and Installation for Medical IT
|>||Our specialist Medical IT services means we know how to best advise, setup and support these systems to save you problems and money in the future|
|>||You only pay for the service level you need|
|>||We recommend IT equipment which is right-fit for your business and its plans|
|>||We are completely transparent in our pricing so you know upfront before any work begins how much it will cost|
|>||Our remote system monitoring pre-emptively alerts us of problems allow us to fix them before they become bigger problems (which cost more money to fix)|